Gerry McGovern’s 'Transform' Delivers Brilliant Marketing Insights
To channel the customer centric mindset that drives the often-disruptive — and always wholly original — arguments that digital consultant and thought leader Gerry McGovern presents in his new work, Transform: A Rebel’s Guide for Digital Transformation, it helps to begin by noticing the book can only be bought in humble paperback form. It’s a counterintuitive but inspired choice for a book on digital transformation that underscores the book’s guiding thesis. McGovern suggests today’s digital tools have empowered customers as never before in history, to search, to compare, and above all, to demand that information be delivered in a form that reinforces the usability and time value of that information. Investing in a New Way of Thinking With examples that range from the Liberian Ebola crisis to the Ashley Madison dating site, and numerous detours into the philosophy and history behind his arguments, McGovern has delivered a book that is not only overflowing with innovative insig...